Ignite Your Inner Power
Welcome to a space where your potential meets possibility. Dive into insights on communication that inspire growth.
The Plural Nature of Excellence: Why Your Definition Matters More Than You Think
Research reveals a fundamental challenge organizations face when pursuing excellence: what counts as excellent depends entirely on who’s doing the
Beyond Emotional Intelligence: The Strategic Timing of Feelings in Professional Communication
Why leading with feelings might be sabotaging your most important conversations For over two decades, workplace wisdom has preached a
The Attention Hijack: What Newsom’s Communication Experiment Reveals About Modern Political Strategy
How strategic mimicry is reshaping the rules of public discourse In the summer of 2025, California Governor Gavin Newsom launched
Why Calling Your Workplace a Family Sets Everyone Up for Disappointment
Research reveals a fundamental disconnect: when leaders use family language in the workplace, they create psychological contracts that organizational realities
The BRIDGE Assessment
Identifying Where Your Communication Architecture Breaks Down When Rachel became VP of Operations at MedDevice, she inherited what appeared to
Crisis Communication in the Digital Age: Lessons from Manila’s #WalangPasok Emergency
How a multi-platform response revealed the complexities of stakeholder engagement and strategic messaging in modern crises Case Summary On July
Diagnosing the People + Systems Dynamic
Moving Beyond Individual vs. Structural Explanations The leadership team at TechFlow gathered in the conference room, faces grim. Their quarterly
Learning from What Works
Building on Communication Research and Practitioner Wisdom When Satya Nadella became CEO of Microsoft in 2014, he inherited world-class technology
The Responsibility Spectrum: A Communication-Based Framework for Calibrating Accountability
Research reveals a fundamental challenge in modern workplace dynamics: individuals demonstrate asymmetrical patterns of responsibility attribution, with stronger attributions of
Building What Works
If quick fixes consistently fail, what does work? Sustainable improvement requires tackling root causes rather than symptoms. It means embedding
What Surface Fixes Miss
The common thread across these failed solutions is a misunderstanding of root causes. Communication challenges rarely stem from individual inadequacy
When Structure Can’t Rewire Culture
Reorgs Can’t Rewire Culture When tools fail to unite teams, leaders often reach for a second lever: structural change. Shift
Why New Tools Won’t Fix Broken Trust
When leaders see fragmented communication, they often default to adding new channels. The logic seems sound: more pathways should equal
When Solutions Become Problems
Recent studies reveal a stubborn paradox: organizations today have more tools to communicate than ever, yet employees increasingly feel unheard,
When Internal Communications Go Public: Lessons from BarkBox’s Pride Collection Crisis
In June 2025, a seemingly simple dog toy subscription service found itself at the center of a communications firestorm, exposing
Building Systems That Connect
Organizations that address communication challenges effectively share common characteristics. Companies like Google, Spotify, and Patagonia don’t succeed despite investing in